Privacy Policy

This privacy policy sets out how Independence Found Ltd uses and protects any information that you give Independence Found Ltd when you use this website.

Independence Found is a Limited company registered in England and Wales; number 10982641 and registered with the Information Commissioner's Office under reference A8239208.

Independence Found Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Independence Found Ltd reserves the right, at its discretion, to make changes to any part of the Website, the Information or these Terms. Independence Found Ltd may change this policy from time to time by updating this page. It is important you check this page from time to time to ensure that you are happy with any changes.

This policy is effective from May 2018. By continuing to use the Website you agree to be bound by these Terms as amended.


What we collect

We may require basic information which identifies you as an individual (“Personal Information”), such as your name, email address and phone number, in order to enable you to take advantage of particular services that we offer, for example when you send us a question / request from our “Contact Us” page, request one of our newsletters or further information on a specific matter We will only use such Personal Information for the purposes of providing information which you have requested, or for other purposes set out in these Terms.

We may collect the following information:

  • Name and job title;

  • Company or organisation;

  • Contact information, including email address and telephone number(s);

  • Information pertinent to fulfilling our services on an individual’s or organisation’s behalf.


What we do with the information we gather

We require this information for the purpose of:

  • Internal record keeping;

  • Sending promotional emails about new services and other information which we think you may find interesting using the email address which you have provided or deliver our subscription blog. Our newsletter tells you about our occupational therapy services along with information on upcoming events Independence Found Ltd may be involved with.

  • We may contact you by telephone or post. If you do not wish us to make use of your Personal Information in this way, please email  You can opt out at any time by contacting us.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place highly robust security system and administrative procedures to safeguard and secure the information we collect online.

Visitor Analytics

Visitor Analytics is a simple website analytics service which Independence Found Ltd uses to measure the website traffic and visitors' general details of the customers' websites. Collecting these statistics, Independence Found Ltd can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, page visits, bounce rate, conversions and popular content on the website. A cookie is a small file which asks permission to be placed on your computer’s hard drive. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement. The Internet is a global environment and using the Internet to collect and process data can involve the transmission of data on an international basis. Therefore, by browsing our Website and communicating electronically with us, you acknowledge our processing of data in this way. However, we will endeavour to protect all Personal Information collected through our Website in accordance with our data protection standards.

How to control cookies

You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see

For further information, please check Visitor Analytics’ Terms Of Use and Cookie Information


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. Employees, associates and agents of Independence Found Ltd may be given access to any Personal Information which we collect, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees, associates and agents who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use the Website or to deal with requests which you submit to us.

We may use your personal information to send you promotional information about occupational therapy services and other information related to your industry.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to Hayley Green, Director of Independence Found Ltd, Abacus Court, Birmingham B17 0HH.

If you believe that any information we are holding on you is incorrect or incomplete, or have any other data protection related issues or queries, please email or write to Hayley Green, Director of Independence Found Ltd, Abacus Court, Birmingham B17 0HH. We will promptly correct any information found to be incorrect.

If you are concerned that we have breached a privacy law or code binding on us, please send an email marked “Urgent” to Hayley Green at We aim to respond in a reasonable time (normally 24 hours). Hayley will manage your complaint and will give you additional information about how it will be handled.

You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your request in an appropriate manner. For information on contacting the ICO please see their website.